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10-day Multi-Channel Drip · Email · SMS · AI Call

Long Nurture Campaigns for Auto Repair Shops
until they book — or politely opt out

A full 52-week email + SMS nurture sequence — roughly a year of automated touches — plus cold outreach campaigns that keep leads and customers warm until they're ready to book.

+47%
Avg estimate-to-booked lift
68%
Auto-converted (no human)
6.2d
Avg days to booked
Day 4 ✆ SMS
Touchpoint #2 — estimate nudge
Hi Maria, quick check: did you get the estimate? Reply Y/N — Olsen & Crane Auto.
Day 7 ✆ SMS
Touchpoint #3 — testimonial proof
"Best shop I've found." — Marcus T., saved $400 vs. the dealer. Free time this week?
Day 10 📞 AI CALL
Final outreach — voice
Bilingual AI rep makes one warm call. References the original estimate. Either books or releases.
The 10-day window

Why 10 days? Because estimate approval decays after that.

Internal data across 1,800+ estimates: 89% of approved repairs book within 10 calendar days of the first quote. The sequence is calibrated to that window.

1
Day 1
Email
2
Day 2
3
Day 3
4
Day 4
SMS
5
Day 5
6
Day 6
7
Day 7
SMS
8
Day 8
9
Day 9
10
Day 10
AI Call
+47%
Avg estimate-to-booked lift
vs single-touch baseline
68%
Auto-converted (no human)
advisor time = 0
6.2d
Avg days to booked job
↓ from 14.7 days
4.1x
Touchpoints per estimate
vs 1 follow-up call before

A full year of follow-up, built once

Most auto shops follow up for a few days, then go quiet. The lead who wasn’t ready in week one is forgotten by week three — and books with whoever stays in front of them. Long Nurture Campaigns fix that with a 52-week (roughly one-year) automated sequence across both email and SMS, plus dedicated cold outreach campaigns for lists that have never bought.

It runs in the background on every contact in your CRM — new leads, past customers, declined estimates, and cold lists alike — so your shop is the one they remember when the check-engine light finally comes on.

  • 52 weeks of touches — a year of pre-written, seasonally aware email + SMS messages, spaced so they help instead of annoy.
  • Two channels, one timeline — email and SMS work together; the system picks the right channel per contact and respects opt-outs.
  • Cold campaigns included — separate sequences to warm up purchased or scraped lists into booked diagnostics, fully A2P-compliant.
  • Seasonal + mileage hooks — winter tire swaps, pre-summer A/C checks, oil-change intervals, state-inspection reminders.

What’s in the 52 weeks

The year-long timeline blends value and offers so contacts stay subscribed:

  • Weeks 1–2 — fast, helpful intro touches (what to expect, how to reach you, a soft first offer).
  • Months 1–3 — maintenance education, seasonal prep, and “did we earn a review?” asks for recent customers.
  • Months 4–9 — spaced check-ins tied to mileage and season, declined-estimate revivals, and referral nudges.
  • Months 10–12 — win-back offers, anniversary-of-last-visit messages, and a year-end “time for service” push.

A lead who isn't ready yet — without vs with Long Nurture

Before

Customer calls in March for a quote, doesn't book → added to a list nobody touches → buys brakes from a competitor in September who kept emailing

After

Customer calls in March → enters the 52-week sequence → gets seasonal email + SMS touches all year → books the brake job with you in September because you stayed top of mind

Cold campaigns that stay compliant

The cold outreach sequences are built for shops running list-based or paid-lead campaigns:

  • Multi-step email + SMS warm-up that introduces your shop before it ever pitches.
  • Built-in consent language, quiet hours, and STOP handling so you stay inside A2P 10DLC and TCPA rules.
  • Hand-off into the standard 52-week nurture the moment a cold contact engages.
Is it really a full year of messages?

Yes — roughly 52 weeks of pre-written email and SMS touches. You can shorten, extend, or edit any of it during your dedicated config hours.

Will a year of messages annoy my customers?

No. The cadence is intentionally spaced and value-led, and every message honors unsubscribes and STOP replies. Contacts who book are automatically moved off the prospecting track.

Does this cover cold lists too?

Yes. Separate cold-outreach sequences warm up new or purchased lists with compliant consent handling, then merge them into the main nurture once they engage.

Do I write the copy?

No — the full 52-week email + SMS library ships written for auto repair. We brand it to your shop during install.

Why touch frequency matters

A single follow-up converts at 11%. Four converts at 47%.

Industry baseline: after one phone follow-up, 89% of warm estimates go cold. By touch #4 (mixed channel), close rate quadruples. The math says: don't stop at one. The hard part is doing the other three without burning an hour per lead.
11%
close rate after 1 touch
31%
close rate after 2 touches
47%
close rate after 4 touches
Channel sample copy

One sequence, three voices

Each channel speaks differently. Email is long. SMS is short. Voice is human. Tone stays consistent across all three — but length and format don't.

DAY 1 · EMAIL
"Welcome — what to expect next"
O
Hi Maria, service advisor Olsen here. Before Tuesday's appointment, here's a 1-pager on what we'll inspect, plus the 3 things to have ready. Reply with any questions in advance — happy to answer before we meet.
DAY 4 · SMS
Quick progress check
O
Hi Maria — quick check: did the estimate make sense? Reply Y if good, N if you'd like a 5-min call. — Olsen & Crane Auto
Y, all good
M
DAY 10 · AI VOICE
Final warm call · 90 seconds
AI
"Hi Maria — quick follow-up from Olsen & Crane Auto. Just checking if you're ready to move forward on the brake job, or if there's anything still holding you back? Happy to schedule the work with advisor Olsen this week."
MARIA
"Yeah, I think I'm ready. Can we get it in this week?"
AI
"Wonderful — I'll text you the booking link in 30 seconds and reserve a Friday bay."
The branching logic

Engagement decides the next move

No one gets all 4 touches if they reply early. The sequence reads engagement signals and branches in real time.

A
RESPONDENT
Engagement track
Any reply, click, or call-back exits the drip and moves the lead into the booking workflow. The service advisor sees the full thread + reply context.
B
LUKEWARM
Continued nurture
Open + no reply = stays in sequence with adjusted tone (less "sales", more "value"). Adds a customer-review email at Day 6 as social proof.
C
NON-RESPONSIVE
Final AI call
No opens, no replies → Day 10 AI voice call as last touch. Polite, warm, single-call only. Either books or releases the lead with grace.
Stop letting warm estimates go cold

Get the Nurture Sequence — Live in 24 Hours

Included in the $997 Car Mechanic Snapshot. Email + SMS + AI voice. Branded copy in your shop's voice. 10 dedicated config hours.